Book a visit →

Legal

Waivers & Consents

These are the agreements you accept when booking with Barkhaus. The specific waivers shown during your booking depend on the service you choose and your pet's profile. Please read them carefully — they form part of your booking agreement.

Last updated: June 2026

Grooming Waiver

Applies to · Grooming bookings

I, the undersigned, hereby acknowledge that I am the legal owner or authorized agent of the pet listed and authorize Barkhaus to perform grooming services as requested. I understand that Barkhaus will use all reasonable precautions to ensure my pet's safety and comfort during the grooming process. I confirm that my pet is current on all required vaccinations, including anti-rabies. I understand that while my dog is fully vaccinated, vaccines are not 100% foolproof and there is still a minimal risk that my dog may contract a contagious virus/disease. I agree that this may occur. I have disclosed all known medical conditions, allergies, sensitivities, and/or behavioral issues that may affect the grooming process. I understand that grooming may expose hidden medical conditions, such as skin irritations, parasites, or lumps, and Barkhaus is not liable for any pre-existing or discovered health conditions. I acknowledge that young, senior, or pets with pre-existing conditions may be at higher risk during grooming. I waive any claims against Barkhaus should a health issue arise or worsen during or after the session. I certify that my pet has not shown aggression toward people or other animals unless otherwise disclosed. I understand that if my pet becomes aggressive or unmanageable, Barkhaus may stop or modify services at their discretion. I acknowledge the risk of skin irritation, nicks, or cuts due to matting and agree not to hold Barkhaus responsible for resulting issues. I understand that Barkhaus will attempt to notify me before significant shaving but may proceed if necessary. While Barkhaus takes every precaution, grooming involves sharp tools and moving animals and accidents can happen. I agree that Barkhaus shall not be held liable for any injury or condition arising during or after grooming, provided reasonable care was taken. In case of emergency, Barkhaus will attempt to contact me. If unreachable and my pet needs urgent care, I authorize Barkhaus to seek veterinary services at their discretion and I accept full responsibility for all veterinary charges. I hereby release and hold harmless Barkhaus, its owners, staff, and affiliates from any and all claims arising from grooming services provided. I certify that I have read, understood, and voluntarily agree to these terms. This waiver shall remain in effect for all future grooming appointments unless revoked in writing.

Daycare Waiver

Applies to · Daycare bookings

I confirm that I am the owner of the pet or have been authorized by the owner to take responsibility for the pet. In the event that I am unable to pick up my dog as scheduled, I acknowledge Barkhaus' prerogative to extend my dog's stay for additional hours or days, subject to corresponding charges. I certify that my dog is in good health. In the event of a medical emergency and I am unreachable, I authorize Barkhaus staff to contact my veterinarian or any available veterinarian and seek necessary medical attention. Should I refuse Barkhaus' recommendation to seek immediate care, I release Barkhaus from any liability arising from such decision. I confirm that my pet has complete and updated vaccinations and is free from fleas and any communicable diseases. I understand that vaccines are not 100% effective and that there remains a minimal risk of contracting illness, which I fully accept. I understand that dogs in heat are not allowed to interact with other dogs. By signing this waiver, I acknowledge that my dog may interact with other dogs, and I accept full responsibility if my dog is found to be in heat during its stay, including any consequences such as accidental breeding. I release Barkhaus and its staff from any related liability. I acknowledge that participation in Barkhaus play park activities is at my own risk. I understand that risks such as injury to my dog, other dogs, or individuals may still occur despite proper supervision. I agree that if my dog causes injury to another dog or person, I will assume full responsibility and release Barkhaus from any related liability. I hereby voluntarily release, discharge, and agree to indemnify and hold harmless Barkhaus from any and all claims arising from my participation or my dog's participation in any Barkhaus activities. I certify that I have read, understood, and agree to abide by all Barkhaus rules and regulations. I confirm all information provided is true and accurate, and that I am at least eighteen (18) years of age. I understand that while Barkhaus screens all dogs, not all dogs may be suitable for daycare. Barkhaus reserves the right to remove any dog at its discretion. In such cases, daycare packages are non-refundable but may be transferred. I grant Barkhaus permission to use any photos or videos of me and my pet taken within the facility for promotional, marketing, and social media purposes. By signing this agreement, I acknowledge and accept all house rules set by Barkhaus. I understand and agree that if my dog remains at Barkhaus for three (3) days or more with an unsettled bill and without any communication from me, my dog will be considered abandoned. In such cases, I relinquish ownership rights, and Barkhaus reserves the right to place the dog for adoption or appropriate care.

Hotel Waiver

Applies to · Pet Hotel bookings

I confirm that I am the legal owner of the pet or have been authorized by the owner to take responsibility for the pet. In the event that I am unable to pick up my pet as scheduled, I acknowledge Barkhaus' prerogative to extend my pet's stay for additional hours or days, subject to corresponding charges. I acknowledge that while my pet may be healthy upon check-in, illness may still occur during their stay. In the event of an emergency where I am unreachable, I authorize Barkhaus to bring my pet to a veterinary clinic for immediate care. All major medical decisions will require my consent when possible, and all related expenses shall be my responsibility. I release Barkhaus from any liability, recognizing that illness may occur, particularly in enclosed air-conditioned environments, especially for pets not accustomed to such conditions. I confirm that my pet has complete and updated vaccinations and is free from fleas and any communicable diseases. I understand that vaccines are not 100% foolproof and that there remains a minimal risk of contracting illness, which I fully accept. I understand that dogs in heat are not permitted to interact with other dogs. By signing this waiver, I acknowledge that my dog may interact with other dogs and accept full responsibility if my dog is found to be in heat during her stay, including any consequences such as accidental breeding. I release Barkhaus and its staff from all related liability. By signing below, I acknowledge and agree to all house rules set by Barkhaus. I understand that if my dog remains at Barkhaus for fifteen (15) days or more with an unsettled bill and without communication, my dog will be considered abandoned, and Barkhaus reserves the right to place the dog for adoption or appropriate care.

Studio Usage Agreement

Applies to · Self-Shoot Studio bookings

  1. I confirm I am the owner of the pet(s) participating in the Barkhaus Studio session.
  2. I acknowledge that photography/videography sessions involve movement and activity; while Barkhaus will ensure a safe environment, I accept that minor incidents may occur.
  3. I grant Barkhaus permission to use any photos or videos taken during the session for promotional, marketing, and social media purposes, unless I have expressly opted out in writing.
  4. I understand that all session fees are non-refundable once the session has commenced.
  5. I release Barkhaus, its staff, and affiliates from any liability arising from the studio session, provided reasonable care was taken.

Vaccine & Health Declaration

Applies to · All bookings

I acknowledge and agree that my dog may acquire illnesses or diseases due to outdated or incomplete vaccinations, and that even with complete and updated vaccinations, there remains a minimal risk of contracting illness. I will not hold Barkhaus liable for any such occurrences.

Senior & Pre-existing Conditions Waiver

Applies to · Senior pets and pets with disclosed medical conditions

I, the undersigned, acknowledge that I am leaving my dog, who is a senior dog and/or has pre-existing medical conditions, in the care of Barkhaus. I am aware that senior dogs and dogs with existing medical conditions may be at increased risk for health complications, including sudden illness or death, especially in a boarding environment. In the event of a medical emergency, Barkhaus will make every reasonable effort to contact me. If I cannot be reached, I authorize Barkhaus to seek immediate veterinary care at their discretion, and I agree to be responsible for all costs incurred. I have disclosed all known medical conditions, medications, and special care instructions for my dog. I agree that Barkhaus may charge Special Handling Fees due to my dog's age and/or pre-existing condition(s). I understand that Barkhaus reserves the right to limit my dog's access to the play park and/or exposure to other dogs in the interest of my dog's well-being. I release Barkhaus from any liability related to the worsening of any existing conditions or the occurrence of age-related complications during or after the stay. I hereby voluntarily release, forever discharge, and agree to indemnify and hold harmless Barkhaus, its staff, owners, and affiliates, from any and all claims arising out of or connected with the services provided, including those involving negligent acts or omissions.